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Student Accountability > General Student Grievance Policy

General Student Grievance Policy

Union University is committed to providing an atmosphere in which conflicts are addressed in a constructive manner through open and honest communication. The following procedures generally follow the conflict resolution process outlined in Matthew 18:15-20 and are designed to help students resolve issues that arise regarding a certain action or inaction by a member of the University community and ensure that the University has a consistent way of resolving those grievances in a fair and just manner.

A student who is unsure of which policies or procedures should be followed may discuss the matter with the Dean of Students, Director of Human Resources, Title IX Coordinator or the Provost. A student who wishes to obtain more information about these procedures should refer to the Campus Life Handbook.

Informal Resolution

Prior to invoking the procedures described below, the student is strongly encouraged, but is not required, to discuss his or her grievance with the person alleged to have caused the grievance. The discussion should be held as soon as the student first becomes aware of the act or condition that is the basis of the grievance. Additionally or alternatively, the student may wish to present his or her grievance in writing to the person alleged to have caused the grievance. In either case, the person alleged to have caused the grievance must respond to the student promptly, either orally or in writing.

General Appeal Procedures

A student may pursue a grievance if he or she believes that a member of the University community has violated his or her rights. Specific grievance procedures regarding sexual harassment and academic grievances are located in the Campus Life Handbook.

A student(s) may present the grievance in writing to the chair or director of the department or area where the person alleged to have caused the grievance is employed. Any such written grievance must be received by the chair or director not later than 45 calendar days after the student first became aware of the facts which gave rise to the grievance. (If the grievance is against the chair or director of a department or area, the student should address his or her grievance to the next level administrator or appropriate dean or vice president.) The chair or director should conduct an informal investigation as warranted to resolve any factual disputes.

Based upon the gathering of facts related to the dispute, the chair or director shall make a determination and submit his or her decision in writing to the student and to the person alleged to have caused the grievance within 10 business days of receipt of the grievance. The written determination shall include the reasons for the decision, shall indicate the remedial action to be taken (if any), and shall inform the student of the right to pursue an appeal.

Students are encouraged to utilize the appeal procedure when they believe they have been treated unfairly; therefore, it is critical there be no retaliation against any individual involved in the procedure. Retaliation will not be tolerated and will be subject to University disciplinary procedures.

Appeal Procedures

Within 10 business days of receipt of the chair's or director's decision, a student who is not satisfied with the response of the chair or director after the initial review may seek further review by submitting the written grievance, together with the chair's or director's written decision, to the Provost. The Provost may delegate another administrator to act on his/her behalf.

The Provost's action will be limited to a review of the basis for the chair's or director's decision. The Provost may, but is not required to, direct that further facts be gathered or that additional remedial action be taken. Within 15 business days of receipt of the request for review, the Provost shall submit his or her decision in writing to the student and to the person alleged to have caused the grievance. The written report shall include the reasons for the decision, and it shall direct a remedy for the aggrieved student if any.

Off-Campus Authorities

Should a student be unsatisfied with the grievance process or outcome of the said grievance, he/she may issue the complaint with one of the following outside agencies:

*Note: Any Grievances stemming from sexual harassment, racial discrimination, or any other act that is derogatory or discriminatory in nature should be addressed through the policies outlined in the Campus Life Handbook.

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