Union University continues to work to provide a safe learning, living and working environment for students and employees. However, there can be times when it is critical that the college find ways to immediately inform the campus community of an emergency.
As part of the college's review of the emergency response plan, a new program was implemented during the Fall 2007 semester. All students and employees are strongly encouraged to sign up for notification of campus emergencies through a text message and email alert system.
A: If the University has your correct cell phone number you will be registered for emergency text alerts through Regroup, the University's text message provider. You will need to update your account with alternate contact information (e-mail and additional phone numbers) as well as provide your cell phone carrier information. Please note, you must have a cell phone that accepts text messages. You may want to sign up for a text message plan with your carrier, if you do not have one already. Register for alerts at http://www.uu.edu/uualerts.
A: The suggested method is to unsubscribe on http://www.uu.edu/uualerts/ and follow the unsubscribe prompts after logging in. You may also click the unsubscribe link on a UUalert e-mail. Unsubscribing via the website, responding to a text or unsubscribing via the link on the e-mail will remove you from both the text alerts and e-mail alerts.
A: There will be no cost from the university; the only cost would be from your carrier depending on the standard messaging rate of your plan.
A: No. The university will not publish or give out your cell phone number. It will only be securely shared with Regroup, the company providing Union with this alert service.
A: No, the Regroup solution is not advertiser supported.
A: The service works throughout the United States and some territories. 99% of U.S. mobile subscribers are covered. If you have a pay-as-you-go plan with carriers such as Virgin Mobile, you may not be able to receive alert messages and is a limitation of those carriers, not the service or service provider.
A: Please be sure to re-register or update your profile information to facilitate successful message delivery to you. Additionally, please notify the University at Union Station of your new contact information.
A: Please send an e-mail to email@example.com that includes your name, ID, confirmation of carrier and cell phone number, and we will evaluate how to enter you into the system.
A: Union University will use the emergency alert system only in case of emergency that impacts the campus(es) and requires immediate communication (e.g. campus power outages, security threats, and/or severe weather alerts). Campus involvement alerts will be sent as determined by the group administrator. Again, the service will not be used for commercial advertising.
A: Depending on the situation, various types of communication are used. This includes, but is not limited to Union email, postings on the website, radio and television broadcast, the Info Dawg Hotline (731-661-5048), and personal contact to an area.
A: Yes. They can signup at http://www.uu.edu/regroup/
A: No, once you have signed up, you are in the system until you choose to un-register by logging back in at this site with your number.
A: Yes. Each October 1 and March 1 a message will be sent to test the system and those that have signed up will receive instructions on how to respond.
A: For technical questions about text message alerts and phone compatibility, contact Regroup at www.regroup.com. You may also contact Bryan Carrier at firstname.lastname@example.org to get the support info.