Signing into the Union University Portal
The Union University Portal provides current members of the university community a variety of web-based resources and services. You must sign in to access the portal.
- You can use a laptop, desktop, tablet or smartphone to access the portal.
- There are three columns of the portal (one column on smartphones). The portal should automatically reformat to fit within your display or browser window.
- To see more details about what services work with what kinds of devices, see Information Technology's Support for mobility page.
- Use/download a recent version of Internet Explorer, Firefox, Chrome or Safari for the best experience.
- When typing the address for the Union University Portal, it's portal.uu.edu - no www.
- If you are asked to sign in when going to the portal, remember to type uu\ before your Union username (for example uu\george.burdell for a student username or uu\gpburdell for an employee username). Be sure to use the backslash (\) above the Enter key, not the slash (/) on the question-mark key. (You may also sign in using your official Union email address.) Then use your normal Union password.
- Exception: If your username is longer than 20 characters, sign in with your full Union e-mail address without uu\ before it.
- If you are connected to the university's network, in some cases your network username will automatically be used as your portal username.
- Are you seeing an error message when you try to sign in? If solutions for these specific errors do not help, contact the IT Help Desk using any of the Getting Help contact methods listed there.
- If you are told your username or password is incorrect, please see step 4 above. If needed, reset your password now at password.uu.edu
- If you see one of the two error messages below, the problem is not related to your password. Changing your password will not resolve either problem.
- "Constituency redirection": Please report this problem to the IT Help Desk and use the appropriate link below until you receive notification that the issue has been resolved.
- "Access denied": Please report this problem to the IT Help Desk. You will not be able to use the portal until IT staff are notified and fix the problem.
- "401 UNAUTHORIZED": You may see this error immediately after going to portal.uu.edu when you are using Firefox version 30 for Mac OS X or Android. If you receive this error, perform these steps:
- Copy this text: network.negotiate-auth.allow-insecure-ntlm-v1
- In the Firefox address box where you type a URL, enter about:config without http or www or anything else
- Hit Enter - you'll receive a warning that says "This might void your warranty!" - click "I'll be careful, I promise!"
- On the Preference page that appears, in the Search box just above the list of Preference Names, paste the text from above and hit Enter or click/tap the search icon
- On the right end of the one line that remains, you'll see Value is set to 'false'
- Double-click the network.negotiate text, which should change the Value to 'true' (On Android, tap Toggle)
- Try now to access portal.uu.edu
What's available in the portal?
- The portal is all about collaboration, communication and connection. It is a central place to get information tailored for active members of the Union community. Portal resources are accessible on campus or off campus, wherever you have internet access. Some of the growing list of portal resources are described below.
- On your portal home page, when you first sign in you'll see tools for...
- Collaboration: your Moodlerooms classes; your UU e-mail, calendar, to-do's; your team sites (for committee/group work)
- Communication: hallway-TV slide shows; UU announcements for all students/employees, or for groups like faculty, G'town staff, H'ville students; UU/athletics events, news
- Connection to Self-Service (WebAdvisor) services (no sign-in required), common bookmarks, student publications such as the Cardinal & Cream, UNews videos about upcoming events, and UU's primary social media resources
Students and employees have common access to departmental information sites, using the portal's Menu. There are also items such as a pictorial directory of students on the UU Resources menu. Other resources are targeted to a specific group:
- Office of University Communications (OUC) site with an extensive list of services as well as FAQs, advertising 'best practices' and other valuable resources
- Human Resources' Employee Benefits Center with the latest benefit information, plus a Weight Loss Challenge site (UU Resources menu)
- Employee Forms & Documents centralized from the university web site and network drives (UU Resources menu)
- Curriculum proposal review and commenting for university faculty (Academic Resources menu, Office of the Provost & Vice President for Academic Administration)
- Community-building Buy/Sell, Prayer Request, and JUFF submission sites, plus employee birthdays and hiring anniversaries (Community menu)
- Information Technology tips like how to connect your phone/tablet to your Union e-mail (UU Resources menu)
- Ellucian Colleague access with no sign-in required after one-time setup (UU Bookmarks > Administrative/Operational)
- Student Forms & Documents (Student Resources menu)
- Degree Audit - Unofficial lists courses completed/remaining for a current or proposed degree (WebAdvisor tab, Academic Profile)
- Degree Audit - Official application allows traditional-undergraduate juniors and seniors to apply online for a degree-audit appointment (Academic Resources menu, Academic Center)
- Academic programs' portal sites such as the Educator Preparation Program (Academic Resources menu)
- Student organizations' portal sites such as enactus (Student Resources menu)
- Voting and Surveys (UU Resources menu)
- Disability Services' application for reasonable accommodations (Student Resources menu)
- discounts including cell phone service (Community menu)
Where can I learn more about the portal?
- The portal is one service provided by Information Technology at Union. Read an overview of the portal on the IT web site.
- More information is available inside the portal. After signing in, use the Menu's Help resources to learn more about:
- first-time setup
- general usage
- a visual overview of portal home-page services and resources
- portal home-page FAQs
- resources on the Menu
- an explanation of the three kinds of sites within the portal - constituency sites, information sites and team sites
- steps for making the portal your home page in commonly used browsers
- setting up focused email-based alerts to notify you about new items or changes.
What if I have problems accessing the portal?
- Contact the IT Help Desk using any of the Getting Help methods on the IT website
What if I have more questions about the portal?