Skills Assessment/Training

New and Returning SLAs
Prerequisites for hiring include:

Approval for Workship or College Work Study programs through The Financial Aid office. Contact Jason Tipton at ext. 5407.

Successful completion of CSC105 Survey of Microcomputing Applications or equivalent experience.

Good Academic Standing GPA 2.00.

Familiarity of PC and Mac hardware and software. Click here to go to the SLA Handbook (p. 10) for the software listing. (Note: Acrobat Reader 3.0 or higher must be installed on your computer to read the handbook!)

Keep in mind that the primary role of the SLA is to be a helper! It is vital that you enjoy helping others. Additionally, good work ethics such as being dependable, trustworthy, discreet, polite, respectful, attentive, personable, prompt, and responsible are required. You should also be willing to follow instructions from management and complete duties as assigned in a timely manner.

Skills assessment will help you to be more effective and to grow in your SLA position. Click on the following exercises in order to help determine your strengths and weaknesses in these specific software areas for both the Mac and IBM-compatible. (Note: Completed work should be turned in to Robin Navel for evaluation.)

	Operating System, Word, PowerPoint
	Excel
	Login and Operation System Knowledge/Learning Checklist

(Note: Acrobat Reader 3.0 or higher must be installed on your computer to read the handbook!)

This handbook touches on a major portion of the things related to working as a Student Lab Assistant. Read it initially upon being hired, then periodically when you need a refresher on procedures and policies.

	SLA Web Lesson developed for new SLA orientation to working in the Computing labs.
	Training Links provides links to web sites with online tutorials.
	Other Related Employment Skills provides links to issues such as work ethics, telephone etiquette and other communication skills.