Information Technology > Service Catalog
> Information & Training Resources

Information & Training Resources

This is comprehensive list of information and training resources for the university's Information Technology services. Information links will take you to a page within the IT web site. Training links will take you to online resources on the IT site or on external sites.

Click any service title to see its service areas and corresponding resources.

Request unlisted or specialized training. (requires your normal username and password)

If you need other information, training or help with other aspects of university IT services, please contact us using the Getting Help section at the right.

• Welcome to Union University

  Welcome new students	Information
  Welcome new employees	Information
  Login format for each UU site	Information

• E-mail & Account Management

  Employee/student accounts	Information
  - Password change	Information	Change it now
  - Name change	Information
  Employee e-mail	Information
  - Outlook for Windows	Outside training
  - Outlook for Mac	Outside training
  - Find addresses	List
  Student e-mail	Information
  - provided by Microsoft Office365	Outside training
  - address lookup	Portal > UU Resources > Contact Dirs
  - address lookup by employees	via WebAdvisor	via Ellucian

• Enterprise (university-wide) Applications

  Ellucian Colleague	Information
  WebAdvisor	Information
  Portal	Information
  ServiceU	Information

• Hardware & Software

  UU hardware/software overview	Information
  Microsoft Windows	Outside training
  Microsoft Office 2010 for Windows	Outside training
  Mac OS X 10.7 (Lion)	Outside training
  Microsoft Office 2011 for Mac	Outside training
  iPad	Outside training

• Help Desk

  Login questions	Information
  Lab hours and locations	Information
  Microsoft Office questions	Information
  Password problems	Information
  Printing problems	Information

• Instructional Technology & Media Services

  Media/Video	Information
  iTunes U	Information		Apple videos
  Classroom technology	Information
  Web conferencing	Information
  Videoconferencing	Information
  Moodlerooms	Information	Faculty training	Student videos
  Tegrity lecture-capture	Information	Faculty training

• Networking & Connectivity

  Wireless	Information
  Employee file storage	Information
  Student file storage - provided by Microsoft Office365 for recent students enrolled before March 2013	Information	Outside training
  PawPrint (mobile printing)	Information
  PaperWise (print allocation)	Information
  Telephone & Voicemail (VM)	Information	VM quick-ref	VM manual